These clauses have been compiled in accordance with the Consumer Protection Act, No 68 of 2008 and the Protection of Personal Information Act, No. 4 of 2013, and should always be applied and interpreted in line with these, and other applicable, regulations.

Klein River Cheese is a leading artisan cheese producer near Stanford, Western Cape, South Africa. We exist to unleash your inner artisan.

Klein River Cheese can be found on the R326 Road 7km from Stanford, Western Cape, and may be contacted on info@kleinriverchese.co.za or TEL 028 3410 693.

We are committed to protecting your privacy. The information we collect in the course of your online shopping is stored in an online database, includes your name, email address, phone number, delivery address and ordered items, is secured by industry standard measures, and only accessible by our shop managers and website designer. We do not share this information with third parties. You may request us to amend or remove your personal information at any time by email to info@kleinriverchese.co.za You will be informed by email without delay should kleinriverchese.co.za experience a security breach which affects access to your personal information.

kleinrivercheese.co.za tracks and stores non-identifiable information about your website visit(s) via Google Analytics and third party cookies. Using our website implies that you accept this. If you wish not to have cookies placed on your computer, you should not visit this website, or set your browser to refuse cookies before using kleinrivercheese.co.za, with the drawback that certain features of kleinrivercheese.co.za may not function properly without the aid of cookies.

Products are hand-cut and packaged. Weights may therefore vary slightly. We aim to keep variance as low as possible.

All prices quoted on our website include South Africa’s Value Added Tax (VAT). Prices quoted are per quantity as indicated. Klein River Cheese reserves the right to vary prices at any time, without notice.

Klein River Cheese shall acknowledge your order via email. Acknowledgement of the order constitutes legal acceptance of the order, at which point a binding contract of sale has been concluded and you will be charged for the order. Klein River Cheese reserves the right to refuse any order under the minimum indicated quantity. Orders may not be transferred from you to any other person. Please note that Klein River Cheese cannot be held responsible for orders placed incorrectly on our website, even if the error was in good faith.

We deliver or courier throughout South Africa depending on your address. Orders are shipped on Mondays, arriving by Friday (within 1-4 days) depending on your address.

The ownership and risk associated with your goods will be held by Klein River Cheese up until the point at which they are signed for at delivery or collection. Any damage, disappearance or theft of goods post delivery or collection, will become the responsibility of the person who placed the order and against whom the contract is binding.

Klein River Cheese may cancel your order at any time, and will fully refund your payment within 30 days. You may cancel your order at any time, and will receive a full refund, if and only if your cancellation request has reached us before your ordered goods have left our premises. If your ordered goods have left our premises by the time we receive your cancellation request, delivery costs will be deducted from your refund. Cancellations may be requested at info@kleinrivercheese.co.za

The provision of goods by Klein River Cheese is subject to availability. In cases of unavailability, Klein River Cheese will substitute goods to the same value or contact you about a refund.

No returns. In accordance with section 20(3)(a) and (b) of the Consumer Protection Act, 2008, for reasons of public health, we do not take back or refund goods that have been dispatched.

All payments to Klein River Cheese are handled securely by www.peachpayments.com. No credit card or payment details are stored on the kleinrivercheese.co.za servers. Users may go to www.peachpayments.com to view their security certificate and security policy.

Klein River Cheese may, in its sole discretion, change this agreement or any part thereof at any time without notice.